Microsoft 365, formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line. All being well, you should then see a confirmation that the test was a success, and an email should arrive in the recipient mailbox you specified.Not to be confused with Windows 365. Specify a recipient of your choice, then click Next.ġ5. To double-check this, click the link to Send a Test Email.ġ4. Back in your WordPress dashboard, click Post SMTP – you should now see a message confirming that Postman is successfully configured.
There are options for Email, Slack and a Chrome extension – they are all free and simple to set up, if you’d like to.ġ3. You can optionally set up notifications so that you’ll get alerted if your SMTP connection ever breaks.
At this point you’ll arrive on the Authentication tab of the wizard – this is where we need you to enter the username and password for your email account, so you don’t need to share these details with us and your privacy can be respected.ġ0. In the Authentication section, keep the recommended Password option selected.ĩ. If your website is hosted with erjjio and this option isn’t available, please let us know and we will enable it for you.Ĩ. The wizard should automatically select the recommended Socket as SMTP – :587 (see below). The wizard should automatically set as the Outgoing Mail Server Hostname.ħ. For example, on our own erjjio studios website we use the below – you would replace these with your own details.ĥ. Enter the Office 365 email address that will be used as your admin email for the website, and your company or website name in the Name field. Go to the Post SMTP tab in your WordPress dashboard and click the Start the Wizard button.ģ.
Install and activate an excellent free plugin for WordPress called Post SMTP Mailer/Email Log – it’s available for download in the WordPress repository here.Ģ. All we’ll need is for you to login and enter your email username & password (instead of giving them to us, to respect your privacy) – see later steps.ġ. You can either follow these steps yourself, or alternatively just let us know if you’d like any help and we’ll be able to do almost all of it ourselves.
In the following steps we’ll show you exactly how to set up and configure SMTP, to solve your email deliverability problem. It takes a little bit of work to set up – but don’t worry, as always we can take care of all the technical stuff so you don’t have to.
This makes everything much more robust and reliable and is pretty much guaranteed to solve the problem.
If that still doesn’t solve it and you’re using Office 365 to send normal email over your domain, the next step is to set up something called SMTP (Simple Mail Transfer Protocol). The next thing to check should be your Email Routing configuration in cPanel – if you’re using a 3rd party service such as G Suite or Office 365, you should select the Remote Mail Exchanger option. In these cases, and particularly if you’re using a 3rd party such as G Suite or Office 365 for your domain’s email hosting, the root cause is probably something else. You may still find that the email delivery issue persists even after checking that your SPF and DKIM are correct. It’s a little bit technical – but don’t worry, we can happily check this out for you – just ask! The first things to check in these cases should be your SPF (Sender Policy Framework) and DKIM (Domain Keys Identified Mail) records within the DNS for your domain, as these control which servers are permitted to send emails on behalf of your domain – the system is designed to prevent people sending fake email pretending to be you.